Last updated: October 15, 2026
At Peak Dark Fantasy, many of our products, including shirts and woven blankets, are made to order specifically for each customer. Because of this, we do not accept general returns or exchanges for non-defective items, including orders where the wrong size, color, blanket size, or design was selected or where the customer simply changed their mind.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, improperly woven, or materially different from what you ordered, please contact us within 30 days of delivery.
Email us at:
Please include:
- Your order number
- A brief description of the issue
- Clear photos showing the problem
- Photos of the packaging if the damage appears to have occurred during shipping
Once the issue is reviewed and approved, we may provide a replacement or refund at no additional cost.
In most cases involving a verified defective item, you will not be required to return the original product.
Returns for Change of Mind
Because our products are made to order, we do not accept returns or provide refunds because:
- You changed your mind
- You no longer want the product
- You ordered the wrong shirt size
- You ordered the wrong shirt color
- You selected the wrong blanket size
- You prefer a different design or style
Please review product descriptions, shirt sizing information, blanket dimensions, colors, and product details carefully before completing your order.
Exchanges
We do not offer traditional exchanges for non-defective products.
If you order the wrong shirt size, color, blanket size, or design, a replacement item will generally require a new order.
If you received the wrong product, size, color, or blanket variation due to a production or fulfillment error, contact us within 30 days of delivery and we will review the issue.
Shirt Sizing Issues
Customers are responsible for selecting the correct shirt size before ordering.
We strongly recommend reviewing the size chart on our FAQ or product page before placing your order.
Minor variations in garment measurements can naturally occur during manufacturing and are not automatically considered defects.
If you believe the shirt you received is significantly different from the listed measurements, contact us at support@peakdarkfantasy.com with your order number, photos, and measurements of the garment.
Woven Blanket Size & Appearance
Our woven blankets are textile products made from woven yarn, so minor variations in finished dimensions, fringe, texture, color, and detail may naturally occur.
Because the design is woven into the fabric rather than printed onto a flat surface, fine details, gradients, and colors may appear slightly different from the digital artwork or product mockup.
These normal textile variations are not automatically considered defects.
If your blanket is materially different from the product ordered, significantly damaged, improperly woven, or has a clear production defect, contact us within 30 days of delivery.
Print, Weave, Placement & Color Variations
Small variations can occur during the manufacturing process.
For shirts, this may include minor differences in:
- Print placement
- Print scale
- Garment color
- Garment texture
- Dye finish
- Measurements
For woven blankets, this may include minor differences in:
- Woven detail
- Thread color
- Texture
- Fringe
- Finished dimensions
- Artwork appearance
These variations are normal within reasonable production tolerances and may not qualify as defects.
Garment-dyed shirts may also show subtle differences in shade or finish from one item to another.
Order Cancellations
If you need to cancel your order, contact us as soon as possible at support@peakdarkfantasy.com.
Because made-to-order products may enter production shortly after purchase, we cannot guarantee cancellations once production has started.
If production has already begun, the order may no longer be eligible for cancellation or refund.
Order Changes
If you notice an incorrect size, color, blanket size, quantity, design, or shipping address after placing your order, contact us as quickly as possible.
We will make reasonable efforts to help when possible, but changes cannot be guaranteed once an item has entered production.
Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
If you notice an address error, contact us immediately. We cannot guarantee that the address can be changed after an order has entered production or shipment.
Orders that cannot be delivered because of an incorrect, incomplete, or undeliverable address may require an additional payment for replacement production or reshipping.
Please carefully review your shipping information before completing your order.
Lost Packages
If your package appears to be lost in transit or tracking has not updated for an extended period, contact us at support@peakdarkfantasy.com.
Please include your order number so we can review the shipment.
Shipping-related issues should be reported as soon as possible and generally within 30 days of the delivery or estimated delivery date.
Packages Marked as Delivered
If tracking shows that your package was delivered but you cannot locate it, please first:
- Check around your home or delivery area
- Check with household members
- Check with neighbors
- Check mailrooms, parcel lockers, or building reception areas
- Contact the shipping carrier or local post office
If you are still unable to locate the package, contact us and we will review the situation.
Separate Shipments
If your order contains multiple products, including both shirts and woven blankets, the items may be produced and shipped from different fulfillment locations.
This means products from the same order may arrive separately.
A package arriving before another part of your order is not considered a missing item if the remaining product is still in production or transit.
You may receive separate tracking information for each shipment.
Approved Refunds
If your refund is approved, it will be issued back to your original payment method.
Please allow additional time for your bank, credit card company, or payment provider to process and post the refund after it has been issued.
Original shipping charges, customs duties, import taxes, and similar fees may not be refundable unless required by applicable law or the refund relates to a verified fulfillment issue.
Final Sale and Promotional Items
Unless an item arrives damaged, defective, or incorrect, products marked final sale are not eligible for return, exchange, or refund.
Promotional pricing does not affect your ability to report a damaged, defective, or incorrect product.
Consumer Rights
Nothing in this policy limits any rights that cannot legally be excluded or waived under applicable consumer-protection laws.
Customers in certain countries or regions may have additional mandatory cancellation, refund, return, or warranty rights.
Where applicable law provides rights that conflict with this policy, those mandatory legal protections will apply.
Contact Us
For questions about a refund, replacement, damaged item, shirt sizing issue, woven blanket issue, or other order concern, contact:
Peak Dark Fantasy Support
support@peakdarkfantasy.com
Please include your order number whenever possible so we can assist you more quickly.